Whether they know it or not, employees are on the frontline of the defence against cyber attacks. The mindset of “it won’t happen to us”, when it comes to being breached, can be hard to change but it’s important to keep the team motivated to care about cyber security.
We talked about why employees are the weakest link when it comes to cyber security in another blog, check that out here.
What can be done to convey the importance of a cyber security program to a pessimistic team?
Start with the employee on boarding process. On a new hire’s first day make it very clear that the company takes cyber security very serious and that they will play a role in keeping sensitive information out of the hands of cyber criminals.
A great way to learn is by actually running a simulation of a potential threat. Setting up a scenario, that has been set up by the Security Team, where employees experience a simulated attack that would impact them in their job. Their behaviour would be monitored and then evaluated after to see where there needs to be more training.
The landscape of cyber security is always evolving. Best practices are changing so often that it is important for every employee to be kept up-to-date with protocols. Proactive thinking and planning will keep an organization’s defences strong against cyber criminals who are always coming up with new techniques.
The Security Team should create a formal training plan that is continuously updated with the latest information on cyber attacks and risks. The plan should be distributed to every employee within the organization.
A big downfall when it comes to building trust on a team is lack of communication; don’t make that mistake. Communicating with every department why things are changing and how they are important to the process will help bring a sense of understanding throughout the organization.
Creating new habits within an organization can be an uphill battle. But patience and communication can go a long way in the process; in the end, it’s about the overall safety for everyone in the organization.